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Volunteers are indispensable in our world. If you've ever done volunteer work, you know how incredibly fulfilling and important this is. But also that it often involves a lot of responsibility and a wide variety of skills. After all, volunteer organisations are also organisations! This means doing things like finance, HR, planning, acquisition, marketing and much more. This also means that volunteers who are trained in these skills are needed - also volunteer organisations must of course meet minimum requirements and certificates. On-site training courses are often expensive and require considerable time, attention, and money to organise. This can be done much easier and more efficiently with e-learning!
Before you get started with the software and design of your e-learning for your volunteers, thorough planning is essential. This phase determines the ultimate success of your e-learning.
What exactly do your volunteers need to learn? What skills and knowledge are essential to their role? Set concrete, measurable learning objectives on.
For example: “After completing the “Communication with clients” module, 80% of volunteers can effectively handle a client conversation.”
What learning methods work best for your volunteers? Some learn better via video, others through interactive exercises, gamification, or case studies.
One mixed approach is often the most effective.
Take into account different levels of experience and learning abilities.
How many volunteers do you have? What are their technical skills? Which devices do they prefer and use the most (phone, tablet, laptop, desktop computer)?
This information is crucial for choosing the right e-learning platform and determining the complexity of the training courses.
Set a realistic budget for the purchase, implementation and maintenance of the e-learning platform.
Consider both initial costs and ongoing costs (subscriptions, hosting, etc.).
Explore various e-learning platforms. Compare features, usability, integration options, costs, and customer service. Request demos and try out the platforms for yourself.
Pluvo is ideal for training volunteers. Request our demo here for free.
Now that you've chosen an e-learning platform for your volunteers, it's time to create content. This is a crucial phase that determines the effectiveness of your e-learning program. And of course also the level of enthusiasm and motivation of the participants!
Divide the e-learning into logical, manageable modules.
Short modules increase engagement and make learning less overwhelming.
Use a variety of media: videos, images, audio, interactive exercises, infographics, quizzes, and real-world case studies.
Provide attractive visuals and a clear, readable style.
Make sure the platform approachable is for all volunteers, regardless of their technical skills or any limitations.
Use clear language, different formats, and features for everyone participating in the training.
A successful implementation of the e-learning for volunteers requires a careful approach:
Clearly announce the platform to your volunteers. Explain how it works and highlight its benefits.
Tip: Organise an introductory workshop or online webinar.
Provide training and support to volunteers who need help using the platform.
Provide a help desk, FAQ section, or online tutorials.
Collect regular feedback from your volunteers. Use surveys, interviews, or feedback forms to improve the platform and content.
Evaluate the effectiveness of the training courses by means of before and after measurements.
E-learning is a dynamic process. Continuous optimisation of volunteer e-learning is essential for success:
Analyze data about the modules used, quiz scores, and feedback from volunteers.
Identify what works well and what can be improved.
Update the content regularly to keep the information up to date and to reflect new developments.
Consider platform upgrades to implement new features and improve performance.
By following these steps, you will build an e-learning platform that optimally supports your volunteers, increases their engagement and reinforces the impact of their work. It is an investment in the future of your organisation, an investment that will pay off time and time again. Do you want to know how to achieve this in your organisation? Contact us and discover the possibilities!
As an educational expert specialising in online learning, I have been writing blogs for Pluvo for 5 years. My focus is on powerful learning solutions for organisations. Universal Design for Learning and inclusive learning are my passion; I believe that education should be accessible and fun for everyone.
I've been combining my 35 years of HR experience with copywriting for over 15 years. And even then, I learn new things over and over again. That's what makes writing blogs for Pluvo so incredibly interesting!
