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Lesley Sahertian
Timewax is a SaaS resource planning solution for project-based companies that want to professionalise and are fed up with:
They mainly do this with a focus on ICT, marketing, accountancy, engineering and installation sectors.
“We mainly use Pluvo to onboard new customers to our platform. Where we used to spend a lot of time providing online training, Pluvo takes over a large part of this.”
“Online training saves us a lot of time and customers are less dependent on us. It gives us the space to mainly act as a sparring partner, instead of providing button training.”
In addition, all our current customers can also use Pluvo for further education and training for new users.
An important requirement was that we were able to seamlessly integrate Pluvo with our platform. Users click on the Timewax Academy from our platform and are thus automatically logged into Pluvo to start learning lines that are tailored to their user profile.
Furthermore, there was good contact during the purchase phase and questions were answered quickly. Testing free of charge in a demo environment gave a good impression of the possibilities.
You'll quickly figure out where to do what. When in doubt, approach the helpdesk who always responds quickly, so that you can move on quickly. The knowledge base is also very useful.
In addition to many screenshots, we use Vimeo for video content and Genially for interactive images.
Don't underestimate how much time it can take. You should consider in advance how you want to communicate, how you want to build the lesson module, etc. In addition, you should get to know Pluvo as a tool, all of which takes some time investment.
Gather feedback from colleagues regularly and try to sit in the target group's seat. What do they need?
So make sure you're not going to create too much content without feedback. Pluvo invites you to add everything to it, but it must be useful!
As an educational expert specialising in online learning, I have been writing blogs for Pluvo for 5 years. My focus is on powerful learning solutions for organisations. Universal Design for Learning and inclusive learning are my passion; I believe that education should be accessible and fun for everyone.
I've been combining my 35 years of HR experience with copywriting for over 15 years. And even then, I learn new things over and over again. That's what makes writing blogs for Pluvo so incredibly interesting!
