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There is often an awful lot of knowledge within organisations. However, this is not always used effectively. This is of course a shame, because people - with all their knowledge, skills and expertise - are the greatest asset within organisations. So why not use this to your advantage?
E-learning is a fantastic tool for making knowledge within an organisation visible and then sharing it. In this blog, we'll discuss why this is important and how you can easily shape this process within your own company or organisation.
Why is sharing knowledge within organisations important?
It is important to offer employees the opportunity to communicate openly with other colleagues.
Without censorship and without restrictions, in order to broaden the shared knowledge base within the organisation.
Here, it is essential that employees know and feel that they are not being judged or ridiculed when they participate in (online) discussions, debates, activities, or team outings, for example. This way, they are more likely to share their ideas and thoughts to contribute to the overall goal of the organisation. We will discuss exactly how to design this in a practical way later in this blog.
Everyone participates in sharing knowledge. This gives everyone the opportunity to share and receive valuable information and insights. The result
Improved productivity and efficiency, because you get the best out of your team without investing in expensive training programs. In short, sharing knowledge pays off!
Because sharing knowledge is a collaborative process, you get immediate feedback from your colleagues. You can also gain more insights through the direct involvement of managers. For example, managers can identify performance forces and performance issues directly with their team. They have the ability to intervene when necessary.
In addition, they can collect this information in convenient categories and then optimise the e-learning to even better meet the learning needs within the organisation.
What are the most efficient and effective ways to share knowledge within organisations through e-learning?
This may sound a bit contradictory: if you're colleagues, aren't you already part of each other's networks? Yes and no. Of course, you see each other regularly, but how often do you really speak to each other? How well do you know each other? Do you trust each other? And have you only talked about work so far, or also about other things?
A company outing or team activity can be a good icebreaker to get knowledge sharing started. After all, we're much more likely to share our knowledge freely with someone we like!
In addition, consistency is also important. The more you see and communicate with each other, the greater the level of trust. A monthly check-in, a weekly coffee break, or a Friday afternoon drink are fun ways to get to know each other better in an informal way. These activities also offer an opportunity for (informal) knowledge sharing!
It is often the case that the longer someone works at an organisation, the more confident this person is. Then it becomes easier to share knowledge because you feel like you know what you're talking about. But when someone is new to an organisation, this can feel quite intimidating. Here, a peer feedback group or a mentoring program can offer a solution. Because the new employee is led by an experienced employee, he/she gets the opportunity to expand his/her network comfortably within the organisation and at the same time learns more about the organisational structure and the various roles. Peer feedback and a mentoring program complement each other perfectly: the mentor helps the new employee get to know the organisation (at a rapid pace) and because the new employee meets up for peer feedback with other new employees who started at the company around the same time, there is also an informal opportunity to share knowledge.
For example, about learning processes, responsibilities, tasks, challenges, successes, etc.
If the organisation decides it is time to share knowledge in a more efficient and effective way, it is of course so useful if that information can also be found somewhere, so that not every (new) employee has to “reinvent the wheel”.
That's why it's useful to start a “library”. Pluvo's online academy offers, for example, a perfect function for this. The information is easily categorised, searchable, and can be updated at any time. In this way, the knowledge within the organisation not only stays in the head of the employees, but can be widely shared.
Are you curious about Pluvo's options for setting up your online knowledge environment? Contact us, we'd love to help you get started.
As an educational expert specialising in online learning, I have been writing blogs for Pluvo for 5 years. My focus is on powerful learning solutions for organisations. Universal Design for Learning and inclusive learning are my passion; I believe that education should be accessible and fun for everyone.
I've been combining my 35 years of HR experience with copywriting for over 15 years. And even then, I learn new things over and over again. That's what makes writing blogs for Pluvo so incredibly interesting!